American Family Insurance offers a decent range of coverage for renters insurance, in both property to protect your belongings and liability to cover you should a visitor to your rental unit injure themselves.
However, this home and contents insurance lacks a few features and services offered by higher-ranked competitors on our list. Moreover, American Family Insurance offers renters insurance in only 19 states. These are Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, Nevada, North Dakota, Ohio, Oregon, South Dakota, Utah, Washington and Wisconsin.
here is several review from people at viewpoints.com :
- Karikin22 said : "I really don't have a lot of issues (so far) with American Family. We have a great agent and it's a small company so they are quick to help us with any of our concerns. I have shopped around for some other quotes recently and Allstate seems to be the only one out there that can match and/or beat the prices we're paying right now. However, it's not too much of a difference. I have been with AmFam for over 5 years now and haven't had any issues with them. When you do shop around and if you are leaning toward American Family - then look into the agent themselves that you will be dealing with. They may be part of the company but the individual way they handle things can completely differ. The agent really does make a difference."
- cpeg85 said:"My family and I have been with American Family for years. My parents have had insurance with them for a really long time and then I got insurance with them when I became old enough to drive. I got into a wreck and the deductible cost was very affordable and there was no wait. My car was in the shop being fixed in no time. Of course, my rate did go up a bit but after some time with no accidents, it went back to normal and is very affordable. I think that it's possible that I've had a better experience than some because I live in a small town and I only have one American Family agent that I do business with. Both him and his secretary are VERY nice. They always call us by our first names and treat us like family. That is one of the biggest reasons I would never want to go anywhere else for car insurance. With other places it seems like you are just a number and not a person. I'm not sure of how American Family agents are in bigger cities but in my small town with my agent, I'm a very satisfied customer."
- Boogadere said : "I have been with American Family since I first started driving. I have hit deer, LOTS of deer, and had to file claims and working with the agents is a breeze. My local agent is a super guy. Most times when I go in to pay a payment he and his wife are there and usually have a free gift to give out. I had car troubles and called about getting a rental car covered under my policy. There was a new gal working and she misinformed me. My previous agent called after I had already paid for out-of-pocket for a rental for a week and told me there was a mistake. Not having had much money at the time I was more or less devastated! He got me a refund! They go to bat for you. I am not sure I could get insurance any less anywhere else or have as good of service!"
American family insurance does not let you add endorsement online. That's the Ability to increase coverage amounts for certain item such as Jewelry, silverware, firearms, and others. when calling the general customer service phone number listed on the company's website, we were reffered to the local agents. Representative effectively handle only auto insurance at the national line.
Over all, American Family insurance have A rating, or excellent from insurance rating leaders A.M. Best. That's solid information, but not as good as the A+ and A++ Ratings, Both wich are categorized as superior insurance.
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